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CiteIt! Version 2.0 Installation Issue

It has come to our attention, that in some circumstances, that when it is first installed, CiteIt! Version 2.00 may have difficulty initializing.

 

This may result in a problem reading the key diskette or a user may receive a string of dialog boxes which have the message, "DBOpenUnrecognized database format" when attempting to open or register the program. This is a result of a defective file that was included on an initial run of CD's, and this problem is easily resolved by updating CiteIt! Version 2.

 

If you are a CiteIt! Version 3 user, please see the Version 3 Update page.   To find out more about about upgrading from Version 2 to Version 3, check out the Upgrading CiteIt! page.

 

If this does not resolve the problem, or you need assistance with updating CiteIt!, please call Sidebar Software, toll-free at (877) 743-3227.