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Frequently Asked Questions
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Contact Technical Support

Sidebar Software is committed to providing superior technical support for CiteIt! users.  There are several ways to quickly find answers to common questions about CiteIt!:

Frequently Asked Questions

Take a look at our FAQ section for more information on the most commonly asked technical, operational and sales questions from our customers. 

CiteIt! User Manual

The most recent version of the CiteIt! Users Manual is available for download.

CiteIt! Help Files

On-line help is available when running CiteIt! by pressing the "F1" key or selecting Help from the pull-down menu on the main CiteIt! screen.

Contacting Technical Support

If you are unable to resolve your issue using the above resources, you can contact Sidebar Software Technical Support by using the following contact information.

On-line Technical Support Request Form

For the quickest service, use our on-line technical support request form to report your technical support issue.

E-mail

For answers to specific questions, you can e-mail support@sidebarsoft.com.  Make sure to include a detailed description of the problem.

 


On-line Technical Support Request Form

First Name
Last Name
Firm Name
E-mail Address
Phone
CiteIt! Version
CiteIt! Version Number
Operating System
Word Processor
Document Management System
Detailed Description of Problem
(If possible, please include the steps needed to duplicate the problem)
Exact Text of Error Message Received
Additional Information or Other Applications Involved

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